We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at thedazaraindia3@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at thedazaraindia3@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Dazara Refund Policy

At Dazara, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

You may request a refund if:

• The item received is damaged, defective, or incorrect.
• Your order has not been delivered within the promised delivery timeframe (subject to verification).
• The product is returned in its original condition, unused, with all original packaging and tags intact.

2. Refund Request Period

Refund requests must be submitted within 7 days of receiving your order.

3. Non-Refundable Items

Refunds are not available for:

• Products damaged due to misuse or improper handling by the customer.
• Items returned without original packaging or missing accessories.
• Final sale, clearance, or promotional items (unless defective).
• Digital products or downloadable content, unless otherwise stated.

4. Return Process

To request a refund:

1. Contact our customer support with your order number and reason for the request.
2. Provide photos or videos if the product is damaged or incorrect.
3. Wait for our team to review your request and provide return instructions if applicable.

5. Refund Processing

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed using the original payment method within 5–10 business days.
• Processing times may vary depending on your payment provider or bank.

6. Shipping Costs

• If the return is due to our error (wrong, damaged, or defective item), Dazara will cover the return shipping costs.
• For other eligible returns, the customer may be responsible for return shipping charges unless otherwise agreed.

7. Order Cancellation

Orders may be cancelled before they are shipped for a full refund. Once an order has been dispatched, it cannot be cancelled and must follow the return process.

8. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact our customer support team.

Thank you for choosing Dazara.

Cancellation Policy

Effective Date: 24/7/2026

At Dazara, we aim to provide a transparent cancellation process.

Order Cancellation

• Orders may be cancelled before they have been processed or shipped.
• Once an order has been shipped, it may no longer be eligible for cancellation. Please refer to our Return and Refund Policy, if applicable.

Service Cancellation

If Dazara provides subscription-based or digital services:

• You may cancel your subscription at any time through your account settings or by contacting customer support.
• Cancellation will stop future billing but will not normally result in a refund for fees already paid, unless required by applicable law or stated otherwise.

Cancellation by Dazara

Dazara reserves the right to cancel any order, account, or service in cases including, but not limited to:

• Suspected fraud or unauthorized transactions.
• Violation of our Terms and Conditions.
• Pricing or technical errors.
• Product or service unavailability.

If Dazara cancels an eligible paid order before fulfillment, any amount charged will be refunded to the original payment method.

Refund Processing

Where a refund is applicable following cancellation, it will be processed using the original payment method. Processing times may vary depending on your payment provider or financial institution.

Contact

For cancellation requests or assistance contact - thedazaraindia3@gmail.com

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thedazaraindia3@gmail.com.